By visiting hopehouseworld.org, you are accepting and consenting to the practices described in this policy.
Hope House World is committed to respecting the privacy rights of all parties who interact with the us. We are grateful for the trust you place in us. The following outlines our privacy policies and the details and measures that we take to protect your privacy. The information that Hope House World collects on our website is limited to the information you provide to us when you make a donation, register for an event, purchase products from our store, subscribe to a newsletter, provide information on one of our contact forms, surveys, job board. Hope House World does not share this information with anyone outside of our organization or our service providers unless you expressly allow it, or we believe that it is necessary to comply with the law, protect a person’s safety, or address security issues. This privacy policy applies to the websites located at hopehouseworld.org, and web apps. Information you provide to us is understood to be in agreement with the policies detailed below.
The information you provide to us is given in one of the following two lawful ways:
With Consent (GDPR Article (6)(1)(a)) – you provide consent for us to contact you with relevant and specific information about our products and services. You can control which information you receive from us by updating your preferences. You have the right to withdraw consent anytime by unsubscribing or by contacting us directly.
Through Contract (GDPR Article (6)(1)(b)) – you provide your information to us for the purpose of completing a service you have asked us to provide, such as making a donation, registering for an event, subscribing to an email newsletter, posting a job, adding your church to the church directory, contacting us through a contact form, submitting a survey, or fulfilling an order you have placed with us.
ONLINE DONATIONS
When you make a donation on Hope House World’s website, we collect your name, mailing address, email address, phone number, donation amount, and payment information. The personal information you provide to us is used to process your donation and to add you to our donor database, which includes an email address, mailing address, and phone list so that we may contact you about updates regarding your investment in the ministry of Hope House World. This information is protected using SSL encryption. Your payment information is securely transmitted to our payment processor in order to process the contribution and it is not stored on our end. We maintain your name, email address, mailing address, phone number, and donation amount in order to comply with accounting requirements, manage receipting, and provide your donation history. If you want to change, update or remove your name and email address on our list, you can do that by clicking “Update Email” or “Unsubscribe” on the bottom of any received email or by emailing us. You may opt out of any phone and mail contact lists by sending us an email.
NEWSLETTER SUBSCRIPTION
When you sign up for one of our newsletter lists, we collect your name and email address. We use this information to send you what you’ve requested from us (e.g., Daily or Weekly Email Update). We do not sell our mailing lists (email or physical), or your name and email address, with anyone outside of our organization. Occasionally we will send emails on behalf of a partner organization who we believe offer a product, event, or service that may interest our users. In those cases no data is ever shared with the partner organizations. If you want to change, update or remove your name and email address on our list, you can do that by clicking “Update Email” or “Unsubscribe” on the bottom of any received email or by emailing us.
EVENT REGISTRATION
When you register for an event, we collect your name, billing address, email address, event related selections (eg., breakout session choices), add on products information (eg., conference books), church information, demographic information, and payment information. All information is protected using SSL encryption. We do not sell this information to any other party. We use the information that you provide to process your event registration, to communicate with you about the event, to send occasional updates from Hope House World, and notify you about future event opportunities. If you want to change, update or remove your name and email address on our list, you can do that by clicking “Update Email” or “Unsubscribe” on the bottom of any received email or by emailing us. Your payment information is securely transmitted to our payment processor in order to process the contribution and it is not stored on our end.
OTHER REGISTRATIONS
When you register for TGC opportunities (eg., TGC Book Awards) we may collect your name, billing address, email address, product selections, and payment information. All information is protected using SSL encryption. We do not sell this information to any other party. We use the information that you provide to process your registration, to communicate with you about the opportunity you registered for, to send occasional updates from Hope House World, and notify you about future event opportunities. If you want to change, update or remove your name and email address on our list, you can do that by clicking “Update Email” or “Unsubscribe” on the bottom of any received email or by emailing us. Your payment information is securely transmitted to our payment processor in order to process the contribution and it is not stored on our end.
STORE
When you purchase items from Hope House World’s online store, we collect your name, email address, mailing address, payment information, and product purchase information. We do not sell this information to any other party. You can choose not to provide certain information, but then you might not be able to take advantage of particular features. Your payment information is securely transmitted to our payment processor in order to process your transaction and it is not stored unless you request that we store your payment information in your personal store account. If you do choose to have your payment information stored, it is done so securely by our payment providers, SagePay. We use the information that you provide for such purposes as processing your orders, responding to your requests, customizing future shopping for you, improving our store, and communicating with you.
CONTACT PAGE AND SURVEYS
When you contact us through our contact form or a survey we collect your name, email address, contact message, and survey answers. All information is protected using SSL encryption. We do not sell this information to any other party. We use the information that you provide to respond to your requests, communicate with you, and gather survey data that you provide to us.
CHILDREN’S ONLINE PRIVACY
Hope House World’s website is designed for the use of general audiences. We never knowingly collect or maintain information on our website from visitors we know are under the age of 13. Any website information collected by Hope House World from children under 18 is used only for the purpose of delivering the requested product or service. Please instruct your children to ask permission before providing any private information about themselves to Hope House World.
USAGE TRACKING (COOKIES)
We track the way people use our website, apps, and email to provide you with a better and more engaging user experience. We use technologies often referred to as cookies, beacons, tags, and scripts to help us better understand user behavior, measure the effectiveness of web searches, custom content, and advertisements. We treat information collected by cookies as anonymous information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. When anonymous information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy. Most browsers allow you to adjust your personal settings to control cookies. You can still access most of the features on thegospelcoalition.org if you limit your cookies.
CHANGES TO THIS POLICY
Hope House World may update its privacy policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated privacy policy. The most current version of our privacy policy will always be posted here. By continuing to use our website and apps, and by communicating with us via this site and email, you agree to be bound by the terms of this Privacy Policy.
